Privacy Policy

At Flamora by Maryam, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our store or place an order, we may collect the following information:

Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through our payment providers)
Order history
Device information, browser type, and IP address
Cookies and website usage data

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide customer support
Send order confirmations and shipping updates
Improve our website and shopping experience
Prevent fraud and maintain website security
Comply with legal obligations

We will only use your information for legitimate business purposes.

3. Payment Security

We do not store your complete payment card information on our servers.

Payments are processed securely through trusted third-party payment providers that use industry-standard security measures to protect your information.

4. Cookies

Our website uses cookies and similar technologies to:

Remember your preferences
Improve website performance
Analyze website traffic
Enhance your shopping experience

You can disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties when necessary, such as:

Shipping and courier companies
Payment processors
Website hosting and technology providers
Government authorities when required by law

These service providers are authorized to use your information only to perform services on our behalf.

6. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.

While no online system can guarantee absolute security, we continually work to safeguard your information.

7. Your Rights

Depending on your location and applicable law, you may have the right to:

Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your personal information where legally permitted
Opt out of receiving promotional emails

To exercise these rights, please contact us through our Contact Us page.

8. Third-Party Services

Our website may contain links to third-party websites or use third-party services, including payment gateways and shipping providers.

We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with the revised "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us through our Contact Us page.

Thank you for trusting Flamora by Maryam. We are committed to protecting your privacy and providing you with a safe and secure shopping experience.